Accelerating your CPS cybersecurity journey
No two customers are the same. Across the vast ecosystem of manufacturing, healthcare, and other critical infrastructure organizations that operate cyber-physical systems (CPS), a complex network of critical assets are up against increasing threats and cyber risk factors.
Claroty partners directly with all of our customers to ensure their adoption of our CPS protection platform delivers the most flexible, scalable, and secure option for their operational needs, cost considerations, and compliance requirements.
Claroty partners with every customer to provide expert-led deployment services that include setup, tuning, and solution training, ensuring a smooth and efficient start to your CPS cybersecurity journey. Claroty deployment solutions include:
Deployments at scale across all sites, near or far
CPS discovery built for complex operational environments
Integration with existing security solutions and network infrastructure
Claroty builds on this foundation by providing additional layers of deployment optimization such as visibility diagnostics, risk-policy tuning, and in-depth health checks for more advanced deployment requirements
As a Claroty customer you receive programmatic support from Claroty that is designed to help your organization maximize the value you receive from your Claroty solution. From onboarding to scale, Claroty helps ensure your CPS environment is secure and supported with:
Tailored joint success planning across all solutions
Technical optimization of your solution to ensure system healthy
24/7 follow-the-sun support to meet continuous operational demand
Building a lasting CPS cybersecurity program requires continuous education and development–and Claroty is committed to helping you along the way.
Claroty has designed an end-to-end digital journey for our customers that includes in-solution onboarding and adoption programs, AI-powered knowledge-base querying, role-based interactive videos, and more.
Claroty’s training resources help your team deploy faster, respond smarter, and build lasting CPS cybersecurity expertise. With on-demand content and continuous updates, your workforce stays prepared as CPS cyber risk evolves.
Claroty helps organizations like yours navigate the complex world of CPS cybersecurity by working with you to identify and implement opportunities to harmonize workflows across our Exposure Management, Network Protection, Secure Access, and Threat Detection solutions. This includes working with you on items such as:
Internal playbook development tailored to your CPS cyber risk reduction goals
Design custom reports to meet stakeholder information needs or regulatory requirements
Customized regulatory compliance mapping and maturity benchmarking
From aligning with global frameworks like NIST and IEC 62443 to fine-tuning integrations and workflows, we turn compliance and complexity into clarity and control.
Claroty provides structured services offerings to suit each customer’s unique needs regardless of their industry, geographic spread, or program maturity. With a universal offering of support, deployment, and program development for all customers, Claroty is dedicated to ensuring that your CPS cybersecurity journey starts strong, providing the quickest time to value while reducing your CPS cyber risk. Claroty’s premium services build on top of this foundation to help ensure programmatic adoption and continuous improvement across your entire security suite.
Together, we can secure the cyber-physical systems that underpin our lives. Contact us to learn more.
*Based on 122 reviews from 2024 in the CPS Protection Platforms category
“Market leader in ICS threat detection, secure remote access, and OT asset management. One of the finest products in the OT security space. It provides a full range of visibility of OT environment assets and associated threats.”
“The product Works and helps us to protect our industrial automation environment.”
“Claroty has assisted in a very difficult deployment beyond the typical "quick start". I have 100% faith in the solution and the roadmap as a true business partner into the future.”
“We conducted a detailed and comprehensive multi-functional vetting of the top five OT system monitoring and vulnerability platforms. This included three proofs-of-concept; software code pen testing; product expansion plan...”
“Activities related to our system where claroty is deployed are detected and validated. There is an assurance that we are cyber secure.”
“The GUI is very friendly, making it easy to get started with the product, even for those unfamiliar with cybersecurity. It is well-suited for recommending to CPS users.”
“Claroty makes my work easier (in the field of medical informatics) in various fields. e.g. I can use it for debugging because I have an overview of various information. Claroty's prepared security alerts also help or the API...”
“Product provides excellent insights into traffic between devices, and identifies a wide variety of device types, makes, models, operating systems, medical devices, etc.”
“Easy to implement, passive and powerful. In the first day we already running the tool.”
“My experience was incredible, because i feel that the tool is very safe.”
“Exceptional platform, great OT visibility, and strong support.”
“Their vulnerability database is up-to-date with the latest threats and vulnerabilities and it is easy to correlate all information in the same place.”
“Overall, Claroty as a team has been great to work with. From start to finish they were extremely accommodating during our bake-off process and always available to assist. We went with them over several other vendors because of...”
“Have worked with Claroty since its inception. Have had the opportunity to work with their development and research team which I believe is the most highly qualified in the industry. Also, having access to Claroty senior...”
“Claroty has proven to be an exceptional business partner. Their commitment to customer service and technical support is evident, as I have been able to easily reach and communicate with employees at all levels of the...”
“As a Biomedical Engineer, being able to see which medical devices are connected to the network all in the one place is very useful. Benefits for my team have been able to quickly filter devices to be able to provide updated...”
“The product has rich functionality for OT security monitoring and risk management, compared to other products of my experience in PoC projects or former job. Using a cloud-first strategy provides the best cost performance,...”
“I am happy overall with Claroty's solutions. They have a wide variety of products and an excellent portfolio for ICS cybersecurity. Their cloud platform is well developed and up-to-date.”
“The vendor have been really supportive throughout the process from pre-sales with a live proof-of-concept, through to full adoption of the product, including ongoing (and frequent) product updates and post-sales support to get...”
“The resources that I like most are vulnerability management, advanced threat detection engines and comprehensive OT visibility.”
“I have over 30 years of IT experience in the Healthcare sector and Medigate is by for the best vendor I have worked with. From initial contact for information through ongoing support for this product, my experience with...”
“Since our first engagement with Medigate (before they were purchased by Claroty), we have had a fantastic experience. Their customer service is top notch. Communication is consistent and helpful. They have participated in our...”
“Claroty is among our favorite vendors to work with and Medigate remains one of our most successful applications.”
“Threat alerts identified by the tool help us solve a possible cyber attack on industrial equipment.”
“Our experience with this vendor & their product is really exceptional considering the fitness of their products in addressing our requirements to improve our OT security posture.”
“Implementing Claroty SRA and CTD has been a highly positive experience. The solutions have enhanced our security posture and provided insights into our network. The implementation process was smooth, and the support team was...”
“Our organization is oriented towards cloud and SaaS solutions. Claroty xDome works really well for us as a cloud based SaaS tool. The on prem components are virtual, which allows is to scale easily. Like other OT Security...”
“Medigate, now Claroty has been an authentic partner. They listen to feedback and incorporate it into their products. As a customer, I feel valued and mutual trust in the desire to both achieve success. From the CEO down to our...”
“The Claroty Platform has provided us with incredible visibility of our assets, resulting in a fully integrated and easily manageable vulnerability management system.”
“Claroty provided insights into our OT environment that we didn't have in the past, an incredible tool. Best tool for my enterprise.”
“We achieve a great visibility of our OT environment, reduces the number of IOT threats and downtime in the environment. The Claroty plataform provides funcionaly and performance with a good future vision and new featuers in...”
“The deployment and configuration of the collectors was quick and simple without complications. The tool is excellent and easy to use and shows all the types of connections that industrial equipment uses, helping us to size and...”
“In terms of the Claroty Academy, the platform is straightforward and easy to navigate. Modules are well sorted with the required pre-requisites flagged clearly to users. Lessons are also well-spaced. In terms of Claroty as a...”
“With Claroty, we have a very good CPS protection with a good overview of our data, from which we can draw important information. We can also make many individual adjustments and improve our security in a targeted manner. The...”
“My overall experience with Claroty has been exceptional in securing industrial control systems, operational technology and internet of things environments. It provides deep visibility into connected devices, detection and...”
“Claroty excels in identifying vulnerabilities, monitoring network traffic, and detecting anomalies in real-time. The platform's user friendly interface and depth of its threat detection capabilities make it a valuable tool for...”
“The solution provider me a great visibility. exposed the risks in my infrastructure and allow me to create my on alerts to identify forbidden communication in my network.”
Check out the various ways to contact us, learn about our services levels, gather information on product lifecycles, and more on our Support Policy page.
Customer Success Managers (CSMs) drive our relationship and product adoption via expert guidance, ensuring users realize the value of updates and new features to ensure the achievement of desired outcomes with increased satisfaction.
Partners with customers to design and implement solutions, ensuring seamless deployment and empowering customers through effective knowledge transfer for long term success.
Technical Account Managers (TAMs) serve as a trusted advisor for all things technical regarding Claroty solutions, ensuring customers fully realize the value of updates and new features with proactive engagement and recommendations.
With deep knowledge of security architectures, compliance frameworks, risk mitigation strategies, and incident response workflows, Claroty Security Architects (CSA) lead continuous improvement across systems, networks, applications, and cloud environments.