Best in KLAS for Healthcare IoT Security 2025

“There are not a lot of vendors out there that truly understand how complex the marketplace is from a healthcare perspective. It is very challenging to find solutions that meet everyone’s requirements. Claroty takes a lot of time to understand our problems while other vendors just try to solve a problem, even though that problem may be a very small subset of a larger problem in the ecosystem. Claroty works to understand the ecosystem itself in the context of a problem, so when they solve it, they aren’t just solving it for one set of stakeholders. They are solving the problem for the ecosystem. That helps us because Claroty sits at a different level. They don’t just talk to us as a hospital. They also talk to manufacturers, trade associations, and other vendors and have diverse conversations to understand the entire ecosystem and to try to solve really hairy problems in ways that streamline a lot of the issues we are having from an ecosystem perspective.”

VP/Other Executive, December 2024

“Our experience is great. Claroty keeps their promises. They are in contact with us. They are always offering help and custom meetings. If we have new hires we feel would benefit from using this program, they offer to give a several-hour training and an online session, and we will narrow it down to just what their job function is. Claroty has done that for us several times within my group, and they are always willing to do that. Even if I said I wanted a refresher on something or needed help figuring something out, they are going to automatically give us an hour for a meeting and take the time to make sure we understand it.”

Analyst/Coordinator, October 2024

“Claroty's support is great. I really appreciate that they are proactive and stay engaged. They are always looking at the market to see what is out there. I am looking at patching solutions. Claroty recommended someone to me that worked with them and then was spun off. They went to this other company, but the dialogue continues. Claroty has to compete in the market space with other vendors, but they don't try to keep it closed and control everything. Claroty brings in partners as appropriate and interfaces to work with others. I appreciate that. Some vendors want to sit back and try to develop their own thing before they talk about it. Claroty wants to solve it first, and then they can always build into it and grow. I appreciate that they put the customer first.”

Director, January 2025

“There is no comparable product. The amount of work that goes into building this does not make it easy to replicate. Claroty’s ability and the way they have worked with a variety of vendors to help bolster their algorithms is not something somebody can reproduce. I don't think it is possible. xDome has been a transformative product in a hospital environment, and I imagine that other large environments would have a similar observation. I enjoy the people I work with at Claroty. They have done a great job and have transformed the way I work. They make it feel like a smaller company than it is. I can't imagine trying to do any of my jobs without xDome. The best outcome we have seen is device visibility. That would probably be the first thing anyone would say. I can't express what it was like in the old days when we had to walk around a sprawling organization like ours with this many locations trying to find things or keep inventory correct and maintained over time. It was just impossible, so this product is great.”

Manager, January 2025

“I honestly don't think xDome has any functionality gaps. Claroty is actively extending their offering. Claroty's enhancements keep coming. Their application has been noticeably streamlined as far as the UX is concerned. The amount of data is just incredible. It is really easy to export if we need any issues. We used them with a cybersecurity vendor's outage. We get the data we need, and it is very rich data. I am excited about some of the ability to map this. They are extending or enhancing their risk algorithm, and we just get more and more information. So, I just see there is a very upward trajectory in terms of the capabilities that are given to us on a regular basis.”

Director, January 2025